FREQUENTLY ASKED QUESTIONS | TERMS & CONDITIONS
What are your Business Hours?
We can be reached at 401-543-FAST (3278) Monday–Friday from 9AM-5PMEST, if you book an experience you will be provided with a raceday contact for any last minute questions or concerns. You can also reach us by email at support@exoticstrackattack.com
Are the Cars Automatic?
All of our exotic cars are paddle shift, as are all exotic cars in current production. We will ask that you drive the car in automatic mode to concentrate on the driving line and your time on track. The cars are so good now that automatic will actually make you more accurate and faster.
Am I the Driver or Passenger?If you purchased a High Speed Ride Along, you are a passenger. If you purchased a Driving Experience, you are the driver. An instructor will sit in the passenger seat for guidance, safety, and insurance purposes, but you will have complete control of the vehicle.
What is the minimum age to drive?
You must be at least 21 years old with a valid drivers license.
14 yrs old for a ride along.
Are Spectators allowed?
YES. Family and friends are more than welcome! Note: Access to see the course is limited due to safety regulations.
Will my current insurance cover me at an event?
Please see our insurance disclosure below.
What time should I arrive for my event?
You should arrive at the event location 30 minutes prior to the time you registered. This will give you plenty of time to chat with our staff, sign up, and get ready for the time of your life.
How long does the experience take?
You are going to start with a 30 minute orientation which focuses on safety, track layout, proper road course driving technique and of course your safety and ours!! Depending on how many laps, you have and your rotation in the drivers lineup the entire time you will be at the location can be 90 minutes to 120 minutes.
How long is the track?
We run at some of the coolest road courses in the country, they all vary in length and lap time. That is why we offer our packages in minutes, whether you are on a tight and technical track running 48 second laps or a longer winding track with long straights and lap times in the 1:30-2 minute range you will always get your minutes on track guaranteed! Visit the track page for the specific track you are booking for to see the length of it.
Is Exotics Track Attack hands on driving experience dangerous?
Absolutely, you will have full control of one of these beautiful machines, we will provide an instructor in the passenger seat to guide you around the racetrack quickly and safely.
CHALLENGING? INTENSE? THRILLING? Yes, we are all those things and more.
However, your safety and ours is absolutely our most important priority. That right seat instructor is trained to help you go fast and keep you both safe. Please pay close attention to your classroom and right seat instructor, we’ll make you faster than you ever dreamed and keep you safe at the same time. Exotics Track Attack is meant to be an experience that you will get to tell your grandchildren about someday.
Who can participate?
Anyone at least 21 years of age with a valid driver’s license.
Are Dates Guaranteed?
It is rare for us to change a date, but things do sometimes happen. Occasionally situations will arise that will cause a date change. If a date should be changed we will notify all customers affected within 24 hrs or next business day. Replacement dates will be posted online ASAP.
Can I Reschedule?
Rescheduling is permitted if your selected date is 30 days or more away. Once you are within 30 days of your experience there is a $50 rescheduling fee to select a new date.
How do I redeem my Voucher?
Please click on the link and follow the on screen instructions. If you are having difficulty you can call our offices and an agent can assist you with your booking.
Can I transfer my registration to someone else?
Yes as long as the other individual meets all the requirements of the program.
What’s included in the racing package?
In addition to laps included in your package, you will start with a 30 minute orientation in a classroom setting. When you settle into the drivers seat you will receive instruction from a professional driver who will be in the vehicle with you.
By nature, this experience is an outdoor event and dates are subject to change due to inclement weather. Therefore we urge customers traveling long distances to make refundable travel arrangements. EXOTIC TRACK ATTACK IS NOT RESPONSIBLE FOR ANY INCURRED LODGING OR TRAVEL EXPENSES PERTAINING TO ANY CANCELLED EVENT.
Inclement Weather Policy
Exotic Track Attack reserves the right to cancel any event due to inclement weather. Cancellations may be announced anywhere from 1 hour to 72 hours prior to the start of the event. Participants will be notified as soon as the event is cancelled by phone and/or email using the contact information on file. While ETA will make every attempt to notify you about a cancellation, the final responsibility will fall on the customer to call and find out about an event status. If it is necessary to cancel an event due to safety concerns caused by inclement weather, we will do our best to accommodate your re-scheduling preferences up to 1 year from the date of your event. NO WEATHER REFUNDS, are offered provided thatETA provides an alternate date within 100 miles and one year of the weather cancelled event. To check on the event weather status please call the event status number that will provided to you via email prior to your event.
What happens if it rains?
While the Exotics can and do run in light rain and wet conditions it will be at the discretion of the company and local event coordinators. We want to ensure a safe an enjoyable experience can be provided and sometimes the weather will not permit that to occur. If an event does required to be cancelled we will notify you via email and text as well as provide updates on our website. You will also receive your Event Coordinator’s number the day prior to your event and if weather is in question we highly recommend you call in for hourly updates. In the event of a weather cancellation you will be given the option to reschedule at any location for any upcoming dates. You will be granted period of 12 months to reschedule your event.. Sorry, refunds are not available for weather. For participants traveling long distances to attend our events we strongly suggest booking refundable or flexible travel arrangements. Dream Drive Exotics Track Attack will not refund costs for travel or accommodation in the event of a cancellation or cancellation for any reason.
Insurance Disclosure
Our Vehicle Protection Plan is required for Driving Packages. We offer 2 options for you to choose from.
Track insurance is mandatory for all drivers. We offer 2 options for you to choose from for coverage. $49.00 that covers $25,000 in damages to the Exotic car resulting from driver error, subject to a $5000 deductible. Or $99 that covers $100,000 in damages to the Exotic car resulting from driver error, subject to a $3000 deductible. IF, you follow all protocols in class and our instructor riding shot gun with you damage is rare. We have had incidents where the driver is belligerent and difficult and has damaged our vehicles.
When do I choose the car I will drive?
Upon booking you will make your selection for the vehicle that you will drive. These are exotic cars, and there are times when the car you chose is not available. In that event you will be notified as soon as possible, your options will be to choose another exotic car with an extra lap on the house or choose a later date in the car option that you prefer also with a lap “on the house”.
What should I wear to the event?
Please pay close attention to your shoes, NO OPEN TOES AND NO BOOTS. Sneakers or some other comfortable close fitting shoe is advisable, wear comfortable driving attire. Wear clothes that are not constricting yet dress in your style for pictures and videos.
How do Pictures and Video work?
You may purchase photos or video upon registering on the day of the event. Photos are of the driver outside the car, inside the car, etc. Video is in car, behind the driver, and it sees the course as he/she does.
Fuel Surcharge
ETA reserves the right to add a fuel surcharge based upon fuel costs at the time of your driving experience. This will be due at the time of registration. In the event that we charge it for your event, you will be notified with your reminder email prior to your event. Fuel surcharge would be $5 for five minute experiences and $10 for 10 minute experiences. Please keep in mind that the fuel surcharge also helps cover the tremendous diesel costs for the trucks bringing the cars and support equipment to an event.
Refund Policy
Your racing experience booking is fully transferable, assignable and sellable. The booking is NON-REFUNDABLE and generally can not be refunded; ALL SALES ARE FINAL.
I forgot to enter my promotion code and did not receive my discount?
Please call 401-543-FAST (3278) within 48 hours of booking and one of our agents will assist in correcting.(please note there is a $15 CC processing fee to correct this)
Exotics Track Attack reserves the right to modify the Terms & Conditions at anytime.
Updated 11/2/22